Employee and Manager Self-Service with SAP

The definitive seminar for optimizing SAP® self-service functionality and the technical platform on which it is delivered

Meet strategic HR and cost-savings objectives for your self-service initiatives

Master self-service portal configuration and design

Manager self-service strategies from leading SAP customers

Improve usability and boost user adoption of employee self-service (ESS) and manager self-service (MSS)

Ensure the security of your SAP self-service environment

Set up and maintain a proper ESS/MSS governance model

Plus! Previews of SAP’s strategic and technical roadmap

Money-back ROI Guarantee: We guarantee that that best practices and tips you learn at this seminar will ensure the success of your next self-service project. You will be completely satisfied with your seminar experience; if not, just let us know and we’ll refund your entire registration fee.

Seminar Schedule at-a-Glance
Day One	Day Two	Day Three
7:30 Registration and Breakfast	8:00 Continental Networking Breakfast	8:00 Continental Networking Breakfast
8:30 How leading SAP customers evaluate, implement, and benefit from employee and manager self–services	8:30 Branding and navigation techniques that improve usability and boost user adoption of employee and manager self–services	8:30 Policies, quality checks, and best practices for ESS and MSS governance
9:30 A comprehensive guide to SAP functionality and technical requirements for employee self–service (ESS) and manager self–service (MSS)	10:00 Networking Break	9:15 Networking Break
10:45 Networking Break	10:15 Security guidelines to ensure that only the right people have access to the right applications and data	9:30 Preparing end–user, HR, IT, and support organizations for self–service operations: Critical change management and training considerations
11:00 Best practices for empowering employees to take charge of their personal data and transactions	11:30 Networking Lunch	10:15 Networking Break
12:15 Networking Lunch	12:30 Expert tips for process efficiency and proper setup and delivery of forms and workflows in your SAP self–service environment	10:30 Expert advice to plan and execute your next ESS/MSS upgrade, implementation, or enhancement project
1:15 Best practices for empowering managers to groom, grow, incentivize, and manage a high–performing workforce	1:45 Networking Break
2:45 Networking Break	2:00 Preventing, diagnosing, and resolving the 5 most common ESS and MSS performance problems
3:00 Principles of successful ESS and MSS configuration: Lessons for new and existing implementations	3:15 Networking Break
	3:30 Bonus Session: The top 5 things you need to know when going global with ESS and MSS

I captured great insights from experienced speakers who have ‘been there, done that.’ The list of resources at the end of every session provided invaluable resources from which to draw. This was a well executed and organized event.”

— Sarah Romanini,
Sr. SAP Functional Analyst
Bentley Systems
I left this seminar with a complete overview of ESS and MSS, and specific, practical tips to leverage the solutions in my company. The speakers were knowledgeable and engaging, and provided advice I could trust.”

— Srishty Diwaker,
SAP HR Functional
NAM INFO INC.
The speakers had tremendous credibility. I was eager to hear about their experiences and insights. The take-home materials aligned well with the topics and served as a great reference after the event was over.”

— Jocelyn Yu,
Consultant
Cystems Inc.
The broad mix of technical and functional content makes this the perfect event for any member of your team. The take-home materials allowed me to easily implement what I had learned once I returned to the office.”

— Ione R. Klekamp,
Info Tech Analyst
University of Cincinnati